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Trade-In

Upgrade & Save

Trade in your phone or MacBook in Kenya - or sell it to Bwonjo for cash. Get an instant device trade-in estimate, then use the confirmed value toward a Bwonjo purchase or choose a cash payout after inspection.

Save on your upgrade
Instant estimate
Cash balance payout

Takes less than 3 minutes • Valid for 14 days

Check your estimated device value, then call Bwonjo or choose to sell the device to us for cash.

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THE PROCESS

How It Works

Simple steps from estimate to final settlement.

01

Evaluate Your Device

Select the device model, storage, condition and any faults that apply.

02

Get Your Estimate

See your estimated trade-in value instantly using the Bwonjo trade-in engine.

03

Choose Purchase or Cash

Apply the confirmed trade-in value toward a Bwonjo purchase, or choose to sell your device to Bwonjo for cash.

04

Inspect & Settle

We inspect the device and confirm the final amount before completing the cash payout.

NEED TO KNOW

Frequently Asked Questions

Helpful answers before you start your trade-in.

Can I sell my device to Bwonjo without buying a new one?
Yes. After getting your estimate, you can choose to apply the value toward a Bwonjo purchase or sell the device to Bwonjo for cash. The final amount is confirmed after physical inspection.
How is my trade-in value calculated?
Your estimate is based on the device model, storage capacity, overall condition, functionality, battery health and likely repair costs. The final amount may change after inspection if the actual condition is different from what was submitted.
Can I trade in a damaged device?
Yes. Devices with issues such as scratches, battery wear, camera problems or other faults may still qualify for trade-in value. Severe damage or major faults can reduce the value significantly and may require closer inspection.
What do I need to do before handing over my device?
Before handing over your phone or MacBook, make sure you:
  • Back up your data
  • Erase personal data from the device
  • Remove screen locks and sign out of your accounts
  • Disable activation locks such as Find My iPhone
  • Remove any SIM card where applicable
Is the online estimate the final price?
No. The estimator gives you a guide price based on the details you provide. Bwonjo confirms the final trade-in amount after physical inspection and verification of the device.
What if I am not satisfied with the final offer?
If the inspected condition leads to a revised offer and you do not want to proceed, you can decline the offer and keep your device.
What do I do after I get an estimate?
You can call Bwonjo to discuss the estimate or choose to sell the device to Bwonjo for cash. The final amount is confirmed after physical inspection and verification.
Which devices do you accept?
Bwonjo Trade-In currently covers selected phones and MacBooks. Available models are shown in the estimator as support is added.
Do I need the original box or accessories?
No. The original box and accessories are not required for the estimate. What matters most is the device itself and its actual condition.
Can Bwonjo reject a trade-in?
Yes. Bwonjo may decline devices that are blacklisted, activation-locked, reported lost or stolen, unsafe, heavily tampered with or materially different from the condition submitted in the estimate.

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